Quality Management - Moray Security Ltd

Our Quality charter revolves around these key principles:

  • Create constancy of purpose toward improvement of service, with the aim to continue to be competitive, to stay in business and to provide jobs.
  • Management must embrace the challenge, must learn their responsibilities, and take on leadership for change.
  • Must not depend on inspection to achieve quality. Minimise the need for inspection by building quality into the service in the first place.
  • Build long-term relationships of loyalty and trust.
  • Improve constantly and forever the system of service, to improve quality and productivity.
  • Institute training on the job.
  • Institute leadership. The aim of supervision should be to help people do a better job.
  • Institute a program of education and self-improvement.
  • Put everybody in the company to work to accomplish the transformation. The transformation is everybody's job.
  • Comply with all relevant health and safety, environmental and employment laws.

Our Door Supervision services are carried out to British Standard 7960:2016 and personnel are vetted to British standard 7858

Our financial Quality charter:

  • Operate profitably within every contract
  • Conduct business in a fair manner
  • Be fully tax compliant
  • Pay employees and suppliers on time every time
  • Take only carefully assessed financial risk 

Our complaints procedure can be found here